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Home Hearing treatments Hearing aids

Starkey wins Canstar Blue’s 2025 top hearing aid brand/most satisfied customers award

by Helen Carter
December 24, 2025
in Hearing aids, Hearing industry insights, Hearing treatments, Latest News, Products
Reading Time: 3 mins read
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The Canstar Blue Most Satisfied Customers Hearing Aids 2025 logo, and Starkey's Edge AI hearing aids. Images: Canstar Blue/Starkey.

The Canstar Blue Most Satisfied Customers Hearing Aids 2025 logo, and Starkey's Edge AI hearing aids. Images: Canstar Blue/Starkey.

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Australians have rated Starkey as the top pick in Canstar Blue’s latest hearing aid ratings, receiving five-star reviews for overall satisfaction, performance, design and durability.

Survey respondents rated Starkey as the best-rated hearing aid brand.

Apart from five-star ratings in four categories, Starkey’s hearing aids also received four stars for being user friendly, value for money, and battery and charging performance.

Starkey previously won the hearing aids rating award in 2021 and was equal winner in 2022.

The completely in the canal (CIC) and a mini-receiver-in-canal (mRIC), along with other Edge AI versions, deliver ‘pure clean sound’. Image: Starkey.

For this award, Canstar Blue comparison website surveyed 437 Australians on the hearing aid brands they had bought and used in the past five years. The research was completed and published in December 2025.

Only brands with a minimum of 30 responses were included, meaning not all market brands were compared in the survey. Nonetheless, six major brands/companies were represented.

Outcomes reported in the ratings were reviewed via an accredited online research panel.

Details of the sub-categories are:

  • Overall satisfaction measures consumer satisfaction with a hearing aid brand as an individual score –respondents were asked about overall satisfaction with the brand. It was not a combined total of all ratings.
  • Value for money represents quality and longevity of the product for the price paid.
Starkey’s Signature Series – the world’s smallest rechargeable CIC hearing aid. Image: Starkey.
  • Being user friendly represents the hearing aids being simple to manage and control, with clear guidelines for everyday use.
  • Durability includes how the hearing aids maintain performance over time despite frequent use.
  • Battery and charging performance include battery performance over the device lifetime, multiple charging options and fast charging.
  • Design means it allows for comfortable use without compromising functionality.
  • Performance covers how well the hearing aid supports hearing needs in different environments.

“Starkey sells a variety of hearing aids to suit different degrees of hearing loss,” Canstar Blue said on its website.

“The brand’s hearing aids are assisted by artificial intelligence and come in several styles including in-ear, invisible and in-canal to suit individual preferences and needs.”

The Genesis AI Starlink charger. Image: Starkey.

Canstar Blue said the winning brand was the one that received the highest overall satisfaction rating once all scores from the overall satisfaction criteria were combined and averaged.

Canstar Blue said some of the comments survey participants made about Starkey hearing aids were:

  • “Ahead of their time, first to provide AI. Features are amazing, especially with fall alert.”
  • “They improve my hearing and the software is easy to use on the phone. Battery life is good.”
  • “Starkey hearing aids offer clear sound, comfort, and advanced technology.”
  • “Crisp sound, comfortable fit, and easy-to-use controls.”
The MyStarkey app continues to receive enhancements to improve patient experience. Image: Starkey.

Canstar Blue regularly asks average Australians how they rate their experience with more than 1,000 service providers and brands as part of its satisfaction ratings on products and companies.

It commissions market research company PureProfile to ask consumers about their experiences with purchased products or services. More than 71,000 Australians complete its surveys every year.

More reading

Starkey gives an edge: Key features of its ‘best-in-industry’ Edge AI hearing aids

Starkey’s Edge AI is ‘Krystal’ clear

Behind the scene’s of Starkey’s world leading innovation and quality

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