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Home Hearing organisations Audiology networks

Specsavers Audiology continues to be recognised for trusted service in Australia and New Zealand

by Helen Carter
June 5, 2025
in Audiology networks, Company updates & acquisitions, Hearing industry insights, Latest News, Retail
Reading Time: 2 mins read
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Specsavers says the award commendation reflects Specsavers Audiology’s commitment to making hearing care more accessible and customer focused. Image: Specsavers.

Specsavers says the award commendation reflects Specsavers Audiology’s commitment to making hearing care more accessible and customer focused. Image: Specsavers.

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Specsavers has been awarded a highly commended title in the audiology services category of the 25th annual Reader’s Digest Most Trusted Brands survey, reinforcing its reputation as a trusted provider of hearing care in Australia and New Zealand.

The recognition is based on consumer votes and independent research conducted by Reader’s Digest, which surveyed 4,300 Australians and 1,800 New Zealanders to identify the brands they trust most across a wide range of industries.

Specsavers Audiology Australia received the ‘highly commended’ award in the hearing services’ category for the fourth year in a row, while Specsavers Audiology New Zealand was highly commended for the third time in 2025.

Mr Tom Craw, Specsavers Audiology managing director, said the commendation reflected Specsavers Audiology’s commitment to making hearing care more accessible and customer focused.

“We’re proud to be recognised in this year’s Most Trusted Brands survey,” he said. “To receive a high commendation for our audiology services is a great acknowledgement of the care and dedication our teams bring to customers every day.

“Our goal is to offer high-quality, affordable hearing care that people can trust. This recognition shows we’re making a meaningful difference and building strong connections with the communities we serve.

“Every Specsavers team member – from audiology professionals in store to support staff across Australia and New Zealand – has played a part in building this trust and delivering excellent outcomes for customers.”

The Reader’s Digest Most Trusted Brands survey is conducted through independent market research, gathering the views of people across a wide demographic. Respondents are asked to rank brands they trust most across 68 categories in Australia and 67 in New Zealand.

Hearing Australia, the largest provider of government-funded hearing services in Australia, won the hearing services category. Amplifon was highly commended in the category along with Specsavers Audiology.

Since launching audiology services almost eight years ago, Specsavers has completed nearly 3.5 million hearing screenings on Aussies.

For the full list of 2025 Australian winners, see Reader’s Digest website.

For a full list of the 2025 New Zealand winners go here.

 

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