Christmas social gatherings can be overwhelming with hearing loss, says Hearing Australia

Social gatherings, including at Christmas, can be one of the most overwhelming times for more than 3.6 million Australians¹ with hearing loss and their families, new Hearing Australia research shows.

The research revealed that more than four in five Australians or 82% of people surveyed admitted that large gatherings were more difficult for people with hearing loss, with many relying on those closest to them to help follow conversations.

The nationally representative online survey² of 1,022 Australian adults was conducted by Lightspeed on behalf of Hearing Australia  from 20 to 24 October 2025.

Hearing Australia is urging families to be aware of how hearing loss can impact people this Christmas so loved ones don’t miss out on shared moments and connection during celebrations.

The survey also revealed that about six in 10 Australians (57%) know someone with a hearing difficulty. Among those who know someone with a hearing difficulty, the survey found: 

• Hearing loss can mean missing out on festivities: Nearly half (48%) admitted they do fewer social activities together due to hearing loss.
• Increased reliance on others in conversations: 61% said there was an increased reliance on others to help navigate conversations, and the impact was felt by both parties.
• Impact on relationships with family and friends: More than half (54%) believed hearing loss can create feelings of isolation in relationships.
• Communication often breaks down: Nearly two-thirds (64%) admitted they often had misunderstandings with loved ones and friends who experience hearing loss.

Ms Karen Hirschausen, principal audiologist, Hearing Australia, said the festive season could intensify feelings of isolation for people with hearing loss, as they can struggle to hear and might withdraw from celebrations.

“This time of year, it’s important to be mindful and proactively support family and friends with hearing loss, so they can feel included and connected,” she said.

“On average, people wait seven to 10 years before seeking hearing help.³ Untreated hearing loss doesn’t just affect the individual – it can impact those closest to us and make day-to-day communication with family and friends more challenging.

“If you’re worried about your hearing, or that of a loved one, talk to our Hearing Australia team. This can be the first step toward better hearing and could lead to improvements in communication, strengthen connections, and make festive moments truly shared.”

Mr Kim Terrell, managing director, Hearing Australia, said hearing loss “wasn’t something you or your loved one have to live with, especially at Christmas”.

“Hearing Australia is here to help.  Hearing technology has evolved considerably and there are many simple and affordable options available,” he said.

“Now is the time to get the help you need so you can enjoy celebrations without feelings of frustration. My hearing device has made a huge difference to me and getting help can be life changing.”

Tips to help loved ones with hearing loss feel included this Christmas:

1. Turn down the carols: Loud music can make it hard for those with hearing loss to follow the conversation. Lowering the volume helps everyone stay connected.
2. Pick the location wisely:Get creative with outings. Noisy restaurants don’t work for people with hearing loss. A BBQ or a picnic in the park is a great way to reduce background noise.
3. Speak clearly and face your loved ones: Face the person you are speaking to, remain at the same eye level and avoid shouting. Keep your hands away from your face so they can see your whole face and ask them which side they hear best from.
4. Look out for social withdrawal: Avoiding gatherings can be a sign someone is struggling to hear. Ask what they need to make it easier for them to participate.
5. Act now:If you know your loved one has hearing problems, encourage them to visit Hearing Australia or see a doctor or an audiologist. Regular hearing checks are the key to early intervention.

To learn more visit hearing.com.au. Conditions apply under the Australian Government Hearing Services Program.

References:

1. Deloitte Access Economics. The Social and Economic Cost of Hearing Loss in Australia – June 2017 (commissioned by the Hearing Care Industry Association). HCIA. 2017.
2. Nationally representative online survey of n=1,022 Australian adults conducted by Lightspeed on behalf of Hearing Australia. The survey was conducted from 20 October to 24 October 2025.
3. Sarant, J., Francis, J., Harris, D., Hariname, I., Anderson, C., & Peters, S. (2025). Development and results of a customised theoretical framework-based survey on barriers and enablers to hearing aid uptake and use in older adults. International Journal of Audiology, 1–15.